Step 1

send us an inquiry via email, WhatsApp
or order form with the desired quantity, shape and size,
Back (Velcro, Velcro & Fleece, Hot Melt Coating, Adhesive,
for sewing) and the motif in the form of a finished file, sketch
with explanations or photos of other patches that you
If you urgently need the patches for a specific
If you need an appointment, please let us know as well.

Step 2

We will calculate an offer for you and get back to you
as soon as possible. If you like the offer,
We need a billing and delivery address from you so that we can
At the same time, we will use these emails to make the
final arrangements regarding the motif and clarify your questions.
Motif woven, embroidered or printed? We can only
decide after examining the motif. Please note the
technical requirements of the different patch variants

Step 3

If you use our graphic service, we will send you
After 2-10 days you will receive our draft. You must
carefully check and approve, or communicate any requests for changes.
If changes are necessary, we will send you a revised
Graphics until you are satisfied. If there are too many or complex
Corrections / changes that differ significantly from the initially agreed
If the motif differs, an increase in graphic costs will be necessary.
The additional flat rate is usually
€10-20 extra. Of course, this point doesn't apply without graphic services.

Step 4

as soon as you approve our draft, or you
If you have sent us a finished patch graphic, you will receive a
Order confirmation with all details. If you now notice "errors"
in the motif, even though you sent us the graphic or our
If you have released a graphic with errors, we will charge
A one-time fee of €15 for the correction. This does not apply to a simple
Changing the yarn colors! If you want to change the order after
If you cancel the sample production, we will reimburse you for the labor costs and the
Graphic creation is invoiced (usually between 40€ and 65€).

Step 5

After your approval, the production of the patches starts and it
no further changes are possible. We will create a
Invoice and send it to you by email. The production of the
Patches usually take 2-3 weeks, if there are technical
There may be difficulties that affect production time,
we will let you know immediately. Please note that the patches
will only be sent after receipt of payment and a change
the delivery date to an earlier date is no longer possible!
Payment options: Bank transfer, PayPal, cash payment at
Pickup.
For authorities, public institutions (e.g. municipality,
sports clubs etc.) or payment via the federal treasury, we offer the
Purchase on account (payment due 30 days from receipt of goods).

Step 6

when the payment has been received and the patches are ready,
we will send it directly to the desired delivery address.The
You can change the delivery address during the process.
Important note: All information about your order can be found on the
Order confirmation or invoice. There you will always find a
approximate delivery date. Please refrain from queries regarding
Delivery status, especially if the date on the
Invoice has not yet arrived. We will store your email address
always with DHL, so you usually get an automatic
You will receive a shipping confirmation by email as soon as the package is on its way
is.

Step 7

Receive & open package,
If everything is okay and you are happy with the patches, write
Please leave us a review on Google and/or Facebook.
We post pictures of your orders as references on our
Social media channels, unless they are
Special units or it is expressly desired that the
Motives will not be published.
If you really get stuck and need help, write
us at: kontakt@meine-beste-zeit.de

We look forward to your inquiries!
Order form